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Refund and Returns Policy

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Blue Leaf Visuals

Return & Refund Policy

At Blue Leaf Visuals, we strive to ensure that our customers are satisfied with their purchases. If you are not completely satisfied with your purchase, our Return and Refund Policy provides details on how to return items and obtain a refund.

Returns

Refunds

Damaged or Defective Items

Exchanges

Eligibility & Process

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Return Eligibility

  • Items must be returned within 30 days of receipt.
  • Items must be in their original condition, unused, and in the original packaging.
  • Proof of purchase (receipt or order confirmation) is required for all returns.

Non-Returnable Items

  • Custom or personalized LED displays.
  • Items marked as final sale.
  • Gift cards.

Refunds Eligibility

  • Refunds are processed once the returned item is received and inspected.
  • Items must meet the eligibility criteria mentioned above.

Exchanges Process

  • To exchange an item, follow the return process above and place a new order for the replacement item.
  • Exchanges are subject to product availability.

Damaged or Defective Items

  • Inspect your order upon receipt. If you receive a damaged or defective item, contact us immediately at info@blueleafvisuals.comor +91 8105063017
    +91 97407 89689
    +91 89041 93045
  • Provide details and photos of the damaged or defective item.

Refund Process

  • Inspection: Upon receiving your return, we will inspect the item to ensure it meets our return policy criteria.
  • Refund Approval: If approved, your refund will be processed, and a credit will be applied to your original method of payment within 10 business days.
  • Notification: You will receive an email notification confirming the refund.

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  • 4/13 , 2nd Main , 2nd Block , Nandini Layout , Bengaluru - 560096
  • +91 81050 63017
    +91 97407 89689
    +91 89041 93045
  • info@blueleafvisuals.com
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